Case study on coding department of BOSS Health Care

The Client:

An established practice management group need medical coding support for their radiology clients – OH

Challenge Analysis:

BOSS was initially approached by the company to take care of their complete radiology medical coding. The company decided to offshore because of the following reasons:

  • Employee turnover
  • New process and do not have an full time dedicated certified coder for radiology
  • The delay in the deliverable and delay for billing.

We had expert CPC certified coders worked on to verify both CPT both radiology and IVR (Interventional Radiology) coding and ICD codes for carrying out the maximum quality

The AIM OF THE CODING TEAM:

  • To provide with maximum quality deliverable.
  • To deliver the account within 24 hours turnaround time.
  • Client and work volume flexible. We had mentioned in advance to the client that we will handle heavy workload often and complete it within 24 hrs.

The Quick Solution:
The coding team has quickly stepped up to deliver the coding solution as the client needed it.

  • We defined well the set process to implement any instruction changes or updates within 8 business hours
  • We are maintaining a Consistent Turnaround time of 24 hours
  • Two levels of QA done to ensure accuracy levels of 98 – 99%
  • We do send a report on daily basis for the list of patient coded

It is great honor for our coding team that the client got satisfied with our services, and they are looking forward to outsource their upcoming projects to us in near future.

The Results:

By outsourcing their medical coding function to Boss, the CLIENT has witnessed:

  • The coding team is continuously delivering the count of nearly 4000 , 5000 and 6000 in different specialties
  • The count is gradually stepping up every month right from its initial phase.
  • The project has witnessed nearly 99.5 – 100% accuracy that lead to the growth of Boss Healthcare coding team.
  • The team is growing significantly with more of upcoming projects that will bring honor and business to Boss Healthcare.
  • Concentrate on more deliverable numbers with more accuracy.
  • Increase the efficiency of the coders for more précised work that will in turn enhance the growth of both client & Boss Healthcare.

About Boss Healthcare:

BOSS is an Offshore Medical Billing Company based in Chennai, India providing medical billing services to physician practices, hospitals, practice management groups and third party medical billing companies of all sizes and specialties across US. Our services include, Insurance Verification, Patient Answering, Medical Coding, Demographic Entry, Claims Entry, Submission of Claim, Payment Posting, Denial Management, Accounts Receivables service and Revenue Cycle Management.

“We always spell sUccess with U”

Want outsource your Insurance Verification, Patient Answering, Medical Coding, Demographic Entry, Claims Entry, Submission of Claim, Payment Posting, Denial Management, Accounts Receivables service and Revenue Cycle Management.